Red Bird Laundry Center – Privacy Policy

Effective Date: 11.13.2025
Last Updated: 11.13.2025

1. Introduction

At Red Bird Laundry Center, your privacy matters to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services—including self-service laundry, Wash & Fold, or Pickup & Delivery (provided through our partner, The Laundry Guys).

By accessing our site or using our services, you agree to the practices described in this policy.

2. Information We Collect

a. Information You Provide

• Contact details: Your name, phone number, and email address.

• Address: Required when scheduling Pickup & Delivery.

• Service preferences: Notes regarding detergent choice or special care instructions.

• Communications: Messages or inquiries submitted through website forms, email, or phone.

b. Automatically Collected Information

• Usage analytics: IP address, device information, browser type, access times, and pages viewed.

• Technical logs: Diagnostic data if website errors occur.

c. Cookies & Tracking Technologies

We may use cookies or similar technologies to enhance website performance and user experience. You may disable cookies through your browser settings, but some features may not function properly.

3. How We Use Your Information

We may use your information to:

• Provide and manage requested services, including Wash & Fold and Pickup & Delivery.

• Communicate service confirmations, updates, and notifications.

• Improve our website, troubleshoot issues, and analyze user trends.

• Comply with legal requirements or respond to lawful requests.

4. Sharing Your Information

Your information may be shared:

• With service partners such as The Laundry Guys to complete Pickup & Delivery services.

• With employees who need the information to fulfill your service.

• With law enforcement when required by legal order or regulation.

• During business transfers, such as mergers or acquisitions.

We do not sell your personal data.

5. Data Security & Retention

We use reasonable technical and administrative safeguards to protect your data.
While no digital system is 100% secure, we work to minimize risks.

We retain your information only as long as necessary to complete services and maintain legal records. When no longer needed, data is securely removed or archived as required by law.

6. Your Choices & Rights

• You may opt out of marketing emails or text notifications at any time.

• You may request access to, correction of, or deletion of your personal data by contacting us.

• Your privacy rights may vary based on your jurisdiction.

7. Children’s Privacy

Our services and website are not intended for children under 13, and we do not knowingly collect data from minors.

8. External Links

Our website may include links to external services (such as The Laundry Guys).
We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have questions or wish to request data access, updates, or deletion, please contact us:

Red Bird Laundry Center
Email: jason@redbirdlaundrycenter.com
Phone: +1 (214) 238-6298
Address: 4333 Gannon Lane, Suite 107, Dallas, TX 75237